Our transparent policies for cancellations and refunds on our training courses and services.
At Teknewlogy, we prioritize your satisfaction while maintaining the integrity of our educational offerings. This Refund Policy outlines the conditions under which refunds may be granted for our various training programs.
By purchasing any Teknewlogy training course, you agree to abide by these refund policies in conjunction with our Terms of Service and Privacy Policy.
For our instructor-led online courses, the following refund policies apply:
Teknewlogy reserves the right to postpone or cancel an event due to circumstances including but not limited to:
In such cases, participants will be notified immediately and offered suitable alternatives.
Refunds will not be granted under these circumstances:
To qualify for a refund, you must:
Submit your refund request within 7 days of the first session or course purchase date (whichever is earlier)
Note that refunded amounts exclude taxes and transaction processing fees
If no future batches are available for rescheduling, maximum refund is 10% of total paid
For our on-demand, self-paced courses, different policies apply:
All self-paced courses are non-refundable once accessed or enrolled in.
To protect our intellectual property, the following actions will result in immediate account suspension without refund:
For technical difficulties preventing access to self-paced content:
Any disputes regarding refunds will be resolved through binding arbitration in Atlanta, Georgia. The arbitrator's decision will be final.
We reserve the right to modify these policies at any time. Changes will be effective immediately upon posting on our website.
Our support team is available to help with any questions about our refund policy or to process eligible requests.
Contact Support